Family-Centered Care
In our NICU, we strive to provide family-centered care to all our patients. This is an approach to medical care rooted in the belief that the best outcomes are achieved when patients’ family members play an active role in providing emotional, social and developmental support. To provide this level of care, our unit allows unlimited parental presence, encourages parent participation in care and decision-making, kangaroo care and offers breastfeeding support.
In addition, we have a dedicated March of Dimes representative in our unit who provides sibling support and offers parent education seminars and family-support activities. Additional dedicated NICU services include social work, lactation, occupational therapy, physical therapy, speech therapy, child life specialist and care coordination for discharge planning. We also understand that some families cannot visit as often as they would like, so we have a volunteer program where volunteers snuggle and rock babies to ensure that all infants receive the human touch that is essential for optimal growth and development.